Our website address is: https://www.thehippotech.com.
HIPPO – Privacy Policy
HIPPO (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, online store, and services (“Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
We may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party providers)
- Account login details
- Messages and customer support correspondence
B. Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Device details
- Browser type
- Pages viewed
- Time spent on each page
- Cookies and tracking data
C. Optional Information
This may include:
- Survey responses
- Product reviews
- Participation in promotions
2. How We Use Your Information
We use the information to:
- Process and deliver orders
- Communicate regarding purchases or support
- Improve our website and services
- Personalize your shopping experience
- Send promotional offers (with your consent)
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Payment processors (for secure payments)
- Shipping and logistics partners
- Customer support tools
- Marketing service providers (if you opt in)
- Legal authorities if required by law
HIPPO never sells your personal information.
4. Cookies & Tracking Technologies
We use cookies to enhance user experience by:
- Remembering preferences
- Enabling account functions
- Tracking website performance
You can disable cookies in your browser settings, but some features may stop working.
5. Data Security
We implement strict security measures to protect your data. However, no online transmission is 100% secure. By using our Services, you acknowledge this risk.
6. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of marketing
- Withdraw consent
To exercise these rights, contact our customer support.
7. Children’s Privacy
Our Services are not intended for users under 13 years old. We do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this policy at any time. Continued use of the website means you accept the updated version.
9. Contact Us
If you have questions or requests related to this Privacy Policy, please contact our support team through our official channels.